Q
What is the standard sizing available for doors and windows?
Every system is manufactured to custom sizes, designs, and color specifications based strictly on individual architectural and structural blueprints.
Q
What is the expected production and delivery lead time?
Standard production lead time ranges between 28 and 45 business days following the receipt of the initial deposit and official approval of shop drawings.
Q
What finishes and colors are standard for aluminum frames?
High-durability powder coating options feature Frost Black and Silver Grey as standard, with full customization available across all international RAL color charts.
Q
What are the standard payment terms?
Orders require a 30% to 40% deposit upon order confirmation, with the remaining balance due prior to shipment following comprehensive quality inspection.
Q
Are units shipped pre-glazed or do they require onsite glass installation?
Units arrive fully assembled and factory-glazed with glass, frame, sash, and hardware fully installed, allowing direct installation into wall openings onsite without complex field assembly.
Q
What warranty coverage is included?
A comprehensive 10-year quality warranty covers frame structural integrity, non-fading and non-peeling coatings, as well as premium German hardware mechanisms under normal operating conditions.